Privacy Policy

Introduction

At Panera Bread, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with us in our bakery-cafes.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and profile information for MyPanera accounts
• Payment Information: Credit card details, billing address, and transaction history
• Demographic Information: Age, gender, and preferences (provided voluntarily)
• Location Information: When you use our mobile app or website with location services enabled

Automatically Collected Information

When you visit our website or use our app, we automatically collect certain information about your device and usage patterns:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Device identifiers and mobile network information
• Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect for various business purposes, including:

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, order delivery, and marketing assistance.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety.
• With Your Consent: When you have given us explicit consent to share your information.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Our security measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and vulnerability testing
• Access controls limiting employee access to personal information
• Secure network infrastructure with firewalls and intrusion detection
• Regular employee training on data protection and privacy

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete personal information
• Deletion: The right to request deletion of your personal information in certain circumstances
• Restriction: The right to request restriction of processing of your personal information
• Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to processing of your personal information in certain cases
• Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising.

Types of Cookies We Use

• Essential Cookies: Required for the operation of our website and cannot be switched off
• Analytical Cookies: Allow us to recognize and count visitors and see how they move around our website
• Functional Cookies: Used to recognize you when you return and enable personalized features
• Advertising Cookies: Used to deliver advertisements relevant to you and your interests

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

If you believe we might have any information from or about a child under 13, please contact us immediately at privacy@panelabread.today.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We will also provide notice to you through email or a prominent notice on our website or app prior to the change becoming effective, when required by law. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: